Arnold Clark Glasgow (North) Volkswagen glasgow

Really pleased with the service I received, with particular thanks to James Turner who provided excellent customer service from start to finish. He spoke to me directly as the one buying the car (I had family with me, salesmen usually speak to my Dad), listened to what I was looking for and found me the car and deal which fit with what I asked. He was really friendly and explained everything from the details of the car to the finance (which took some time as I had lots of questions!). Since purchasing the car he's checked in with me to make sure I'm happy with my purchase (which I am!). Will definitely go back there for my next car, it was a pain free experience! 10/10

The staff could not be more than helpful. They did all that they could to help me choose my right car. First rate service. Ross and Colin were truly professional in all that they done. Would certainty recommend this branch to others. They also do a fantastic coffee. Overall a great place to shop for a new car. Go and try for yourself.

Great Buying Experience! Just bought our new VW Golf, and we could not be happier. Deborah was enthusiastic to get our business, and her enthusiasm was maintained throughout. As we waited for the car to be delivered, she kept us up to date, and the final handover was such a pleasant experience. Well done Deborah. Superb customer care :)

We recently purchased a VW Tiguan from this dealership and I can not recommend them highly enough. All the staff were exceptionally nice especially our salesman, James Turner, who was very professional, attentive and put us at ease throughout the whole process. Would highly recommend for buying cars and will be back in the future.

Just picked up our new car today and had the best customer service experience with Hubert Markowicz. He was very friendly and efficient & explained everything to us during the handover. Would recommend asking for Hubert if your nipping in for a look.

Hi Purchased a brand new ID. 4 all done remotely from Southampton without visiting the dealership until collection. A big thank you to Andrew & Ross for excellent communication and service. Great service, value and quick delivery. Great car and will definitely be back when time to change, highly recommended.

Asked on three separate occasions not to wash my vehicle and assured every time it'd be left alone. I picked it up last night with brush streaks all down the wings, tailgate, and bonnet with scratches and swirls introduced to the paint. This is the second time they've covered my cars paint in defects. After receiving the car new I had to return it because it was covered in streaks, polish residue, and finger prints after their valeting team completely butchered it. It was returned and covered in swirls and scratches on the drivers side wing - no surprise there after learning its washed with brushes they leave on the concrete. I had to take the car to be professionally detailed from BRAND NEW and multi stage polished (picture attached of a 50/50 showing what the paint SHOULD look like vs how Arnold Clark handed it over) and it took three days and cost me 350 pounds with an additional coating. I took the cost on the chin and swore I'd never let Arnold Clark touch the paint again. Now they've completely undone all that work and re introduced the same damage despite my explicit requests for my car not to be washed To avoid the paint being marked I specifically stated not to wash the car when I was booking it in and handing over the keys, being assured by the receptionists that it would be left alone. I asked to speak to a manager and told he was on a conference call (at 5:30?) and that I'd be called once he was done. Stupidly I agreed, left the garage, and now I'm being completely blanked. It's now the next day and I've yet to receive any communication from the branch. Do not trust Arnold Clark to wash your vehicle unless you're completely fine with them covering the paint in defects, and light to medium scratching. I've been quoted a further 200 pounds to correct the damage caused including a fresh scuff along the passenger wing. No wonder I'm being completely ignored by the manager.

Buying a car (and exchanging my old one) was a great experience. My salesman Hubert was absolutely helpful and went through all the workings of the vehicle I purchased. He was very truthful and the car I purchased is all that I expected. Hubert went out of his way to make sure that all was well with the car beforehand. He kept to his word, and I have to say he definitely knows his vehicles. I am very pleased with my purchase, and would definitely not hesitate to use this company again for a vehicle in the future, or recommend to friends and family.

Hired a dual control car. No hassle. Car was clean, in good condition. Service friendly. Will use again.

Recently bought Skoda superb from Arnold Clark. Bobby Rakhra was very helpful from beginning to the end. In few days I was leaving with new car. Definitely can recommend.