Kelburn Practice glasgow

Been at this doctors for 30 years just about and they are fantastic .The help I have recieved off them is FANTASTIC !

This is a splendid practice. My family and I have been treated with expertise and kindness over many years.

Dr. Fiona Crampsey was very nice n really saved me :)

Twice this week I Have called my surgery and both times been spoken too like I'm a naughty child! Staff member comes on phone with attitude has no customer service skills what so ever! Totally unacceptable!

I have found Jenna to be a lovely receptionist. Always so very pleasant and helpful. It makes such a difference when you call.

It's not so much the doctors, as like most they are glorified pill pushers!! But the problem in there is the administration staff! More like guarddogs on permanent PMT!! They are the most nasty bad tempered people you will ever have the misfortune of speaking to!.....then if if you do have the cheek to make a complaint to the practice manager, then she will make it your fault! Even 1 if the girls in our pharmacy said she had never been spoken to as badly as she did by one of the receptionist

Been with this surgery almost 30years,Dr Crampsey my g.p. Just called to ask for medication review, did same 1 week ago,unfortunately missed Dr Galloway call within 2mins, called back & lovely receptionist Jenna advised my prescription would be faxed that day. Been to pharmacist & advised not so. Called surgery this morning to be met by obnoxious receptionist trying to tell me this is my fault... as a nurse who has worked in NHS for 38yrs & also a practice nurse for 20yrs im shocked to be treated like this, i have tried for a week to get GP medication review. This may seem petty but who the hell does this woman feel the power to treat any responsible adult like a no mark..