Holiday Inn Edinburgh City West edinburgh

We stayed at this hotel last night just for the night. Staff was amazing from start to finish. Rooms was spotless and had an amazing view over the city. Breakfast was fantastic. No complaints whatsoever. Would definitely stay here if I was to visit again. Keep up the good work guys.

Excellent and more than helpful front of House staff. Had burger n chips which was superb. Room clean and very comfortable. Highly recommended ...thanks guys x

Lovely views off Edinburgh from our room, very helpful and friendly service, will be going again sometime soon hopefully

It's 3 days since I've asked for the room to be cleaned. Everyday I morning when leave i have requested the front desk to have the room cleaned & every day since I have come back to see the trash overflowing & zero extra toilet paper. How do you expect us to manage with 2 rolls of toilet paper for 2 ppl for a booking of 6 nights? Additionally the thermostat in the room is absolutely useless. You need to call to the front desk to request them to set the temperature. All they did was to finally give a room heater. The room has a huge wine stain in the carpet. Ghastly sight. The breakfast is just bare minimum and leave a lot of room for improvement. Oh and there is just one lift working.. one morning there were hotel guests got stuck in the lift. Since then it's left unrepaired. Plan your visit in advance and stay somewhere else.

Lovely comfortable place. Staff couldn't have been nicer and more accommodating.