Halifax liverpool

Great staff, great disabled access (or would be if prams weren't parked right next to the door giving little room for mobility scooters or wheelchairs to enter/exit). The staff are wonderful if you need any help with using the pay in machines or any other help. It could improve the service tho by having the low counter available rather than having to wait for the staff to log in on what seems to be slow, out of date computer software. It could also add a low use ATM. I'm sure if asked a member of staff will help you use the ATMs outside. This is the only Halifax branch I will use as the one in the city centre is very unhelpful and if you ask for help they can be rude.

Busy but great local bank

Easy to get in with wheelchair or pram because of automatic doors but some of the services up two stair although there is a device to get up these steps not easy to use lower counter available if required but not always staffed staff will do what they can to help the telephone bank call centre keeps you holding on phone for a long time 34 minutes no apology for the long wait needs to employ more staff

Daughter left her ipod in the bank on one of the chairs, we went back in to retrieve 5 minutes later and it was gone. Manager refused to help, it would of been on camera and it could of been traced. Useless..avoid

Horrible HORRIBLE place, the "Halifax" itself should be shut down and all its victims who've suffered extortionate fees should be refunded.

Very bad customer service and the atatud from the staff unbelievable shocking Never come back again . Zero *

Amazing staff!

Very bad because you should update your online time table like when you closed when you open then people not waisting there time this Very care less service allerton branch

I always struggle to get th the Halifax before 5 o'clock because of work, everytime I go to use the cash machine to deposit cash its always off. How are people meant to pay bills?.. Not a happy customer. 😔