WHSmith brighton

Very friendly and helpful. Good money saving book offers. Though being close to end of service times, I was at no moment given the impression I need to hurry. All questions were dealt with in an appropriate way. Thanks to the male shop assistant putting my focus on the 'Peter James book section' - you should be awarded 'staff of the month'!

There is a good range of cards in this branch but other stationery items can be hard to find. The post office branch in the basement is very useful.

Great improvement in the post office. Speedy and knowledgeable service. But the shop floor is under or no staff a available. Almost impossible to find Help and advice. Waste of time.

Stood in the queue for the post office whilst writing, been here now for over 20 mins with about 15/20 people behind me. This is going to take forever!!! 3 stars for my Spotify playlist

Very nice helpful staff good access for disabled people

Truly awful service from the WHSmith's employees in this place. Staff are rude and condescending.

Absolutely awful. Waiting for more than half an hour in the post office queue. One till open for service. Diabolical situation even taking into account the Covid situation

Excellent customer service

Great staff

The staff are rude and just don't take the care with their customers. Recently l slipped and fell down at their entrance shop in churchill square,due to a wet iron grid that lay across the floor to their entrance. The staff ignored me and left me feeling dazed ,due to me falling. After about 5 minutes, one of the customers helped me up. I then realised that my right foot was injured, as l was in pain,not able to walk. It was then the manager approached saying,we have coverage of the incident on CCTV camera,you were only laying on the ground 5 seconds and not 5 minutes. He went back to his office. I have lost confidence in the staff of W H S, SHOP!