
Smart Property
1 Google Rating
Charging termination fees on my partners membership while your gym was still closed is very poor for
Charging termination fees on my partners membership while your gym was still closed is very poor form. Unfortunately, as you have refused to refund this amount, I have lost the good faith I had in Virgin Active, and I will also be terminating my membership. Extremely disappointing end to an otherwise valued experience at your club. I thought better of Virgin Active, shame on you.