Spa Natural – sheffield

Good length day considering you can show up from 9:30 and don't have to leave while 20:00. A bit disappointed that when we bought the spa day with a 40 min massage that it wasnt explained until we recieved the conformation email that the sauna, steam, ice and aroma therapy rooms weren't available. I know this is due to covid as explained in the email but it could have been shown more clearly on the website before booking and it could have included a longer message due to the reduced services that was given.

I go here specifically for their steam room and spa, really amazing service

Good low key gym, waiting on thermal suite to reopen

Really lovely experience, good size pool and sauna, steam room and ice room. Great day, finished with some shopping in Sheffield town centre.

Friendly, well equipped gym, good pool and spa

As a part of my birthday we booked a spa day for 2, with treatment and afternoon tea. From the start to the end of the day we enjoyed every moment. Very friendly staff and relaxing treatments. Thank you from both of us.

Not bad when actually there but impossible to get through to them on phone. Booked an experience day voucher which you have to call in to book. Can never get through and they don't call ba k when you leave a message.

Booked a spa day with multiple treatments. The treatments themselves were good, but seemed incredibly rushed. For e.g. a 55 min advertised massage was done in 40 minutes (there wasn't 15 mins consultation time either). The "deluxe pedicure" was pleasant but definitely not "deluxe" - sadly I've had better pedicures in ordinary salons - it was a bit of a file, then polish... no treatments/foot massages as I would have expected for the price. The spa itself again, was mixed. Lots of broken pipes/machines making wierd sounds, unfinished/flaky walls and the steam rooms weren't working properly. It also appeared that they have overbooked at times, as there were multiple groups booked in being rather loud which spoiled the atmosphere. I had to use my headphones to try block out the sound of them and try relax. The staff were polite and friendly but were clearly rushed off their feet. This also meant I struggled to get any of the drinks included in my package (and didn't get the "glass of fizz" promised either.) Lunch was fantastic. Their afternoon tea was delicious and definitely a highlight of the day.

Always friendly staff. Lovely facilities

I had a hot stone massage by Leigh, it was amazing, perfect way to spend the day after getting married, will certainly book more treatments in the future