Townfield Health Centre liverpool

What a shambles, ordered my daughter's asthma inhalers online for a repeat prescription...wasn't done. Went into the surgery, was told to wait until 9am then Dr would sign prescription, Dr wasn't there so was told by the staff that it wohld be signed and sent to our nominated pharmacy..sainsburys upton. Went it Sainsburys at lunchtime, not there, went back at 6pm.. not there. rang drs next morning and after 5 mins was told it would be at Sainsburyss after lunch. Went there at 2pm not there. Went back to drs to be told it's defiantly been sent to Sainsburys ...Went back there at 6pm not there...so 2 days later my daughter still has not got her astmha inhalers...I will try again tomorrow

People are right...you ARE lefting waiting in the waiting room a long time. I was there to have blood taken. My appointment was at 11:10. At 11:40 I still hadn't went in. An older man AND a woman with a baby had to see the same person after me and they were NOT happy. Also the appointment lottery is ridiculous!You have to call in at 8am and keep trying and trying and trying...by the time you get someone it's too late, all the appointments are gone. Now the staff. I see a lot of people saying how bad the doctors are but one of them correctly digagnosed our son with a rare skin conditon when three trips to the after hrs hadn't. (there was still nothing they could do for him, but still). I find the doctors to be friendly and professional even though they have about 5 minutes to see you and that's it.

Very helpful and friendly staff on reception. Just quite difficult to make a pre arranged appointment.

Fantastic very helpful staff and excellent doctors 5*

No Longer with practice, but receptionist awful, doctors hardly could see them. but one say when i couldn't see them i decided to take my son to A&E, but on follow up to the Surgery .the doctor went on a full on rant in front of my child. He said i was wasted Patients money. (Duh we are Patients. MY ADVISE IS IF THEY SAY THERE IS NO APPOINTMENT

I have recently received excellent care from Townfield Health Centre. The professionalism and dedication (always with a pleasant smile) from Dr Bailey, Dr De Hoxar, Practice Nurses Cheryl McDonnell and Mandy Carney and Reception staff is always first class and of the highest standard. Thank you for your positive and caring attitude, which is always greatly appreciated.

This week, as well as an annual health check, I received a Pneumonia and Shingles vaccination . I feel very fortunate to be a patient under the care of Nurses like Cheryl McDonnell, her expertise and reassuring nature a tribute to the practice. I am grateful for the prompting of the Pneumonia and Shingles vaccination, particularly in the present climate. Robin Johnson.

I had to go for my smear and I find these painful and unpleasant ,but the nurse I had was lovely 😊 she made me feel relaxed and was extremely kind and caring. Couldn’t fault her at all. I find the practice to kind and helpful even when they are stretched to their limits.

I have been a patient at Townfield HC for many years. All the staff, medical and none medical, are friendly, helpful, sympathetic, caring and have good listening skills. Even in these difficult times they keep high standards of dedication and professionalism. I would like to thank the whole team. All of your hard work is gratefully appreciated .Thank you

A big thank you to the Doctors and Nurse Pratitioner Ruth for excellent support and advice during a difficult time, I'm very grateful to you.