Townfield Doctors Surgery london

34 College Way, Hayes UB3 3DZ, UK

Call NowWebsite

Townfield Doctors Surgery london

34 College Way, Hayes UB3 3DZ, UK

Description

Townfield Doctors Surgery provides comprehensive primary care services designed to ensure the health and well-being of our patients in Hayes. Our friendly team of medical professionals is dedicated to offering compassionate care tailored to individual health needs. We prioritize accessibility and convenience by providing various services such as preventative care, chronic disease management, and health education initiatives within our modern practice environment. By fostering open communication with our patients, we build trust that enhances the overall healthcare experience. Townfield Doctors Surgery exemplifies commitment to quality service while focusing on patient satisfaction.

Reviews

1.7

Based on 10 reviews

5
10%
4
10%
3
0%
2
0%
1
80%

Share your experience

Help others by writing a review about this place

Mira Carr
Mira Carr
2 weeks ago

Review

Personally I wouldn't even give it a star... The experience is ruined the moment you speak to the receptionists. Save yourself the hassle and don't sign up. Firstly, the customer service with these receptionists is absolutely horrendous. They have so much attitude these women. They need to be replaced with polite people and they are not the definition of polite. Secondly, my sister had a baby and she wanted to register her little one but the lady (Ms Sxxxxxxd) on the other side gave her so much attitude and put the phone down on her twice. This is no way of inviting new patients in to the doctors surgery. The actual doctors that I have seen seem fine until it comes to them communicating results. They have either lost them or they just don't want to let you know and the receptionists have no idea either.

steve Emerson
steve Emerson
a month ago

Review

Another great experience. Doctors surgeries no matter where you go are very busy as the NHS is stretched. I moved to this surgery after the last one was so bad. Always very helpful and friendly.

Min Gam
Min Gam
2 months ago

Review

In the morning today 21st of March 2019, I was trying to contact this surgery from 8.30am to 9 o’clock and I got the appointment at last nearly 9 o’clock. I do not know the reason why their phone is always engaging and it’s not something practical to be engaged such a long time even I keep trying. Because nobody having conversations over the phone more than one or two minutes per call to get appointments. But it’s such shamed to wait nearly half and hour on the line to get and appointment. Poor service at all

Armante Sutkute
Armante Sutkute
2 months ago

Review

I’m completely disheartened with the service in here, imagine having something wrong with your skin that somehow does not have a cure n it haunts u everyday and a grown woman doctor telling u while ur alone in their office ‘sorry the referral said no to the cosmetic procedure of removal I can’t do nothing more do it privately’ mind you that this wasn’t s cosmetic procedure as my skin would get inflamed back and forth for almost 2 years and no one and I mean no one gave me the right answer,I felt hopeless and pushed aside, I’m only 16yrs old but in full time education and only have my mum for support that can barely afford the costs of everything, the payments would not cut it, we are so lucky to have NHS to recieve free treatment but this gp made me feel helpless and gave me no choice but to deal with it...I know there’s worser cases than this but it’s still effecting me psychically and mentally...just don’t even bother thinking twice about this place

adam game
adam game
4 months ago

Review

Sadly i will be leaving this surgery. Can never get through on the phone. It's almost impossible. When you finally do all appointments are gone. When you are lucky enough to get an appointment you are spoken to like an idiot. Like you are from another planet or something. My advice.. look elsewhere