The Spa At Chesford Grange – coventry

Firstly, we have to say thank you to Joe for his lovely welcome to the hotel, and for sorting out dietary needs for the cream tea. Also thank you Joe and Andrea for their help sorting out lunch on our last day. All the staff during our stay were courteous, and every staff member we met during our stay gave us an acknowledgement as we passed each other, which was really nice. We had to move rooms, which was very quickly resolved, after an issue with the plumbing in the bath. This wasn't realized prior to our visit, although there was small amount of water in the bath when we arrived. I would suggest cleaning staff run all the taps prior to signing off the room, as this could have been prevented. Some dust behind doors and on windowsills also needs to be addressed, although I have to say it did not spoil our stay. The spa staff were very helpful, the pool was nice, s was the steam room, and the massages were the icing on the cake, concentrating on all areas of tension. The food was good, and there was a good variety of cold and cooked breakfast, with the cooked breakfast served at the counter, which is a positive in terms of a significant number of customers handling serving spoons. It may be worth doing the same for all food open to air? Thank you for a good stay, we will be returning.

Lovely relaxing place. All staff fab and so helpful xx

Never fails to impress me!! Amy was a wonderful beautician and I can't wait to go again

The staff, currently lead by Jenna, are fantastic and certainly make each visit enjoyable. If you need Personal training ask for Anton - great guy with a lot of passion!

Very enjoyable afternoon in the spa. Only a few relaxing chairs but there were some outside. The young man on the spa reception was extremely helpful and added to our experience. Would not recommend the pasteries for sale in the lounge bar. Service in the bar was very very slow. Although few guests four hot drinks took 20 minutes to prepare and we had drunk them by the time our very small pastry arrived. Hotel very clean. Plenty of parking.