Ross-Lee Removals york

May 2019 Great service and the best quote. The guys that moved us made what should have been a very stressful day go smoothly and took all the stress away. They were friendly, efficient and very helpful. Would recommend.

words fail me

They were the most expensive quotation I received, however as they'd been recommended by my neighbour I went ahead and used them. They were very efficient at removing everything, though took some pictures from the wall that I'd told them to leave, which i didn't notice until I'd moved, so it cost me to send them to the new owners. The chaps who moved me were pleasant enough. I had two gripes with them. (1) My chest freezer which was only a few weeks old was damaged during the move. I chased them and chased them, getting no satisfactory response. In the end I was told "Rick would pop in next time he was in the area". I've been moved over a year and he hasn't "popped in", and indeed now I wouldn't want to see him again anyway. (2) I always do my own packing (this was my 12th move) and I spent a small fortune on bubble wrap to ensure that everything is cushioned. In previous moves, I may have had 1 or 2 items broken or damaged, however I had about a dozen items broken beyond repair. I didn't complain about this because I know there was nothing I could have done as i'd done my own packing and they could have "claimed" I didn't pack well enough. However, i know the quality of my packing and it stood out in this move how many more broken or damaged items I had. In summary - don't be fooled that a high price = quality move ... because it doesn't.

Ross Lee damaged our mattress they agreed the damage was done by them and promice to pay for replacement. This was in November 2016 we are still waiting they don't reply to our messages or emails don't even pick up the phone when we call.

We had such a fantastic experience with Ross-Lee removals. They made the whole process so easy. They packed everything for us, dismantled furniture and put it back together at the other side. They didn't complain at all when we realised they couldn't park as close to the house as we had hoped and just continued with a smile. Thank you for making moving a lots less stressful than it could have been!

Reliable and polite very thorough - definately recommend!

A move from London to Yorkshire was accomplished so easily even under lockdown. the whole process from initial contact onwards was easy and stress-free! The removals team were very helpful and pleasant, as well as being quick and efficient, particularly in getting furniture through some very narrow doors. I would always recommend them.

Samantha and team were great.She is very organised and calm.Nothing was too much trouble and we were moving to a cottage with tiny front door so difficult to get anything in ! Were cheapest quote and you pay on removal day.Would highly recommend !

Great bunch of guys. Moved us from North Yorkshire to Cumbria. On time both days. Cheerful and hardworking. They got on with the job and everything went smoothly.