Priory Medical Group – Rawcliffe Surgery is located at 1 Belcombe Way, York YO30 6ND, UK, we aim to offer all our customers a great experience with Priory Medical Group – Rawcliffe Surgery and we would be happy to assist you with any questions you may have.

Book an appointment or need answers to a question, please feel free to contact us by phone 01904 404100 or visit our website

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Need to know more about this business, please call us during business hours or visit our website and can get more information – of Priory Medical Group – Rawcliffe Surgery by https://www.priorymedical.com/surgery_rawcliffe.html .

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Rawcliffe Surgery york

Google Review

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Jake Rudd

1 Google Rating

Worse doctors going. can never book appointments. And when you can they cant do anything. Or have to

1/ 5

Worse doctors going. can never book appointments. And when you can they cant do anything. Or have to go back another day.

Viv Taylor

1 Google Rating

Good surgery with lovely doctors but it can be nearly impossible to make an appointment! I usually h

1/ 5

Good surgery with lovely doctors but it can be nearly impossible to make an appointment! I usually have to ring the number repeatedly around 20 times to get through and then usually on hold for 10 - 15 mins waiting to book an appointment. It is just not acceptable to have to go through this every time you want to make an appointment. I understand that you can make appointments online but this will not be accessible to everyone.

Ayesha Inayat

1 Google Rating

need to put more staff on the phones I've rang 200 times. dr jacob he is a amazing doctor ever

1/ 5

need to put more staff on the phones I've rang 200 times. dr jacob he is a amazing doctor ever

Jodie Holborn

1 Google Rating

Very annoy that the phone line is always busy!

1/ 5

Very annoy that the phone line is always busy!

louiescraft 744

1 Google Rating

I feel their phone system needs to be updated, I would rather sit of hold for half an hour then have

1/ 5

I feel their phone system needs to be updated, I would rather sit of hold for half an hour then have to constantly try and get through and get an engaged tone

martin proctor

5 Google Rating

New to the area and Laura was great helping me, as they have been with prescriptions. Phone backs ar

5/ 5

New to the area and Laura was great helping me, as they have been with prescriptions. Phone backs are long but with covid 19 and being in a city not bad at all, came from a small village and its the same and that was a small village.

Lishka Heaney

1 Google Rating

They ask you to complete online request rather than calling now. I have submitted a request over 3 w

1/ 5

They ask you to complete online request rather than calling now. I have submitted a request over 3 weeks ago and no one has got back to me. This is a very serious matter and find it appalling that they haven't even given a telephone call!

Anna Bialochleb

5 Google Rating

Laura was very friendly and professional. Thank you so much

5/ 5

Laura was very friendly and professional. Thank you so much

Tim Kent

5 Google Rating

We moved to York last October and have both found the service from the Rawcliffe Surgery exemplary.

5/ 5

We moved to York last October and have both found the service from the Rawcliffe Surgery exemplary. I had a medical issue that I now know I must have been living with for some time. It became more painful and I completed the online request for care on a Sunday evening. Before 9.15am on Monday Dr Darroch-Thompson had called me and after listening to my problem arranged a same day appointment. When she saw me she listened carefully to my symptom description, gave me an extremely thorough exam and diagnosed the issue. Since then the follow up care, messages etc has been amazing and well beyond anything I've experienced with previous doctors. My partner has also had a similarly great experience.

Ky0l

1 Google Rating

Expecting a phone call, left in a state of chronic bleeding for over a week. Gets to 16:45 of the da

1/ 5

Expecting a phone call, left in a state of chronic bleeding for over a week. Gets to 16:45 of the day of the scheduled phone call, I text message the automated service to find my case has been closed and told to ring. Can't ring because their IVR telephone system is rigged to hang up on you... Doctors won't even try ringing you more than once. It's pathetic, I literally know of minimum wage 16 year olds with more customer service skills. Looking to take legal action.

Show all timings
  • Monday08:00 - 18:00
  • Tuesday08:00 - 18:00
  • Wednesday08:00 - 18:00
  • Thursday08:00 - 18:00
  • Friday08:00 - 18:00

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