Porcelanosa Cardiff – cardiff

On my visit to Cardiff we call into the store as we are updating our bathroom. Jayne who looked after us was so helpful. She showed us around the show room showing us what was possible. She made us feel so comfortable and welcome. We came away with lots of idea and with the address / contact details of the store near us. She even give us her details in case we had any questions. What an experience so professional. Definitely recommend anyone who is thinking of updating there bathrooms. Thank you Jayne.

As always, incredible service from the the team; Rob was a fountain of knowledge and charming to boot!

The quality of product is second to none. I found the Cardiff store to be very welcoming with a good layout and ambiance. The store manager Jayne was particularly knowledgeable & helpful. I highly recommend this company!

Their products may be good and they may be competitive- but I will never know. Even paying and collecting for samples was extremely disjointed and difficult resulting in collection of samples that missed out those which were required. In providing my mobile number to them I would expect it to be used for a follow up for assistance and satisfaction - not to be provided to a 3rd party for "feedback/satisfaction survey" which I do not usually use (preferring to air any dissatisfaction privately with the vendor for resolution. ) But in the absence of that ,and their preference to give my number to a third party , I air them here. Another example of a disjointed approach which cannot even be supported by a current and relevant brochure for ease of tile identification . Such is the disjointed ness, even the survey asks of my visit to Cardiff. I have never been to the Cardiff branch - only Bristol twice !!! ( once to view,second to collect -with hastening calls between -and "payment in advance" of tiles that could not be delivered - only at a cost of £60. ) How "retail side" sale tiles I'll never know if it's this difficult to access samples at customers cost.

Jose' has been a pleasure to work with. He is very knowledgeable and explains things clearly. His passion for the product is evident and he has great powers of persuasion! He is always very prompt at replying to any email I send him. He is a great asset to the company.