Dreams Llantrisant cardiff

I previously only gave a one star rating but after getting a response from Dreams I decided to give it another go and what a pleasure it was. I was allowed to enter the store and greeted by a very polite and efficient young man who explained everything in such a clear and precise way that before I knew it I had bought a mattress. Well done and thanks Mike. Day of delivery with a 2hr slot between 8 and 10. 0830 I had a phone from the delivery guys to say they will be with me about 9. 0900 came and they were there smack bang on time. They were polite and ever so efficient so now I have given 5 stars thank you.

Excellent service, very polite and helpful staff, I will highly recommend this shop

All staff were excellent. Very helpful and friendly. Really took time to understand my needs and gave excellent advice. This is the best service I’ve experienced for many years.

Staff are very good and helpfull

Never visited dreams sorry

Bought a bed and mattress on the 29th November and was told delivery would be 18th December and paid for a Saturday delivery received an email saying there's was a delay, received another email today stating the delivery would be Friday 7th of January....... NOT HAPPY.

Bought new mattress. Excellent

Stuart was very knowledgeable and helpful throughout the visit. Same for the other 2 staff in store (a lovely lady and a gentleman, Chris?); extremely friendly and pleasant experience. Advice given from the staff wasn’t price driven at all but to our needs. Felt safe with the COVID measure in store. We went it for a mattress test but ended up purchasing a mattress, tv bed and pillows. Highly recommend the staff in this store and would definitely return in the future if everything goes smoothly with the delivery etc!

OK but not that good of deals

Christopher is very professional and helpful person in the store. Takes you around and has vast knowledge of the product.