Next leeds

Once again Next has produced a great stylish product range, The men's winter range is spot on. The home furnishings are great quality and to suit every home. Store was clean and bright, a real joy to shop here.

Unhelpful and satisfactory experience. Will not return to this Next or any other for the foreseeable future

Love this shop but after how one of your staff spoke to me and my partner today I won’t be returning.

We just had a pretty farcical experience with Next. My wife ordered a pair of jeans that wasn’t available in store, once purchased the delivery estimate was 6 weeks away. Ok. We went on holiday and the day before we went we get an email saying the jeans are available for pickup, a whole 3 weeks earlier than the estimate. Ok. We don’t live in Leeds and can’t go get them until we get back so we call the store and ask if we can just pick them up when we get back, they say of course no problem! Ok! Later that same day we get an email saying ‘our return has been processed’. Wait, what? That’s not what we wanted, there was no discussion of returns, I wanted my jeans! So we call the customer services who can’t get through to the store. We try calling the store too and finally get through on the third try. Pro tip: they do pick up in the womenswear department. They say our order isn’t on file. Ok. I still want my jeans though. Lady starts explaining their process. But lady, I don’t need to know your process, I wanted my jeans! She put me on hold to get someone. The line goes dead. As do my impressions of Next. It’s fine, I’ll take the refund and go shop at another store instead. Best Regards!

Always full of nice household decorative pieces . Lovely clothes from babies to adults .

Helped by a lady who was very good, showed us suits for kids in the stock room and showed us shirt options also.

Although it is one of my favourite shops, it was a mess this afternoon. Five people were allowed to stand at one till together and the other till randomly took clients without paying attention to the queue. A barrier should be there to allow one customer at a time. More tills should open when it is busy like today. Funny enough, staff members were going back and forth without making any effort to organise. I noticed some customers leaving as they were annoyed waiting that long and didn't want to clash with other customers for queuing. I only waited because I was buying a present for an occasion tomorrow, otherwise I would have left. I am sorry guys but it's really disappointing service and not what I expect from you!

Great stylish display. Nice helpful staff.

Great prices and helpful staff

Plenty of great products.