My Dentist Ltd Within Tesco edinburgh

Worst customer service. They sent me two texts reminding me of my appointment. When I turned up, they told me that my appointment was cancelled. I asked why no one had called me. "Haha, I guess we should have done that." the receptionist said. Haha indeed. She booked me in for the next again day. I specifically asked for an appointment for fillings, but when I came back the next day the dentist told me I was booked in for a 10 minute emergency appointment only and she had no time to do anything. So essentially I spent 3 hours travelling back and forth over 2 days for nothing, and the dentist didn't care that it was their mistake, and refused to do anything. I guess the posters they have everywhere reminding people to "Be Kind" are only for patients. I will never go back here.

Professional service, friendly welcome and superior care to help you keep the best teeth ever. From child care and advice to. Dental Hygienist and orthodontics. NHS and private.