Absolutely rubbish letting agency. They’re unable to deliver what they promise and they have such
Absolutely rubbish letting agency. They’re unable to deliver what they promise and they have such an appalling costumer service that they will not take any responsibility nor compensate you for any mistakes they make. Really unprofessional and poorly managed staff who, after endless attempts to ring them and numerous messages left, will simply not get back to us. We had our property let by them and at the end of the tenancy agreement they authorised the release of the tenants’ deposit without chasing after the refund for the damage made to our property, nor did they check with us whether we were in agreement with it at any point. As landlords, we feel very much let down by Martin and Co and would not recommend them.