Marston Pharmacy located at 11 Old Marston Rd, Oxford OX3 0JR, UK Book an appointment or need answers to a question, please feel free to contact us by phone 01865 243824

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Need to know more about this business, please call us during business hours or visit our website and can get more information – of Marston Pharmacy by http://www.marstonpharmacy.co.uk/

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Marston Pharmacy oxford
Marston Pharmacy oxford
Marston Pharmacy oxford

Google Review

Note: these reviews will not count in overall rating.
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Nicola Fawcett

5 Google Rating

Our local pharmacy, really good staff, knowledgeable and helpful. Every time I've gone to pick up a

5/ 5

Our local pharmacy, really good staff, knowledgeable and helpful. Every time I've gone to pick up a prescription it's been ready. Also the pharmacists there have been great in giving advice about managing common problems - irritated eyes, sinusitis, hayfever... Highly recommend

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Iskandar Jefferies

4 Google Rating

Did our daughters travel vacation. Excellent service and hassle free.

4/ 5

Did our daughters travel vacation. Excellent service and hassle free.

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Rebekah Jatta

5 Google Rating

This is a wonderful pharmacy. The staff are always friendly and helpful, willing to give you the tim

5/ 5

This is a wonderful pharmacy. The staff are always friendly and helpful, willing to give you the time to assist with your needs. Speedy service too. Last time I visited they introduced me to PPC to help save money. Always nice to know they are willing to help.

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Jennifer Barron

1 Google Rating

Terrible service giving out wrong meds needs looking into as lives will be put at risk

1/ 5

Terrible service giving out wrong meds needs looking into as lives will be put at risk

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Amjad Afridi

5 Google Rating

Excellent staff, they provides a very good customer service.

5/ 5

Excellent staff, they provides a very good customer service.

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andrew buchanan

1 Google Rating

Never answers the phone- not good!

1/ 5

Never answers the phone- not good!

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R Peach

3 Google Rating

Staff are friendly enough and the shop is always clean but service is not consistent. I don't know h

3/ 5

Staff are friendly enough and the shop is always clean but service is not consistent. I don't know how many times my mother has had to ring up to place an order for a medical item she requires and they take the details and do nothing with it. She called today and was told they hadn't got any record of it. I was present when she made the call the other week, so it's clearly incompetency on their part. A blessing that it's not something that is needed to keep her alive or she wouldn't be with us now.

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Laura Jansson

2 Google Rating

I've added a star because the staff are always very kind, and the responsible pharmacist has taken t

2/ 5

I've added a star because the staff are always very kind, and the responsible pharmacist has taken time to advise carefully and patiently on medication changes. However, in the last few months my mother has had repeated problems. One time, they sent her away with her own medications, but someone else's presciption paper. Another time, she ordered several medications ahead of time, but when she got home, she discovered several were missing. Yet another time, she phoned ahead and was told her prescription was ready, but when she went to collect it, it wasn't (it can be tricky to make two trips if you're elderly). However, after a recent experience when the pharmacy left my mum without two vital medications for four days, I feel I have to write a review. Here's the tale. My mum phoned her medications through on a Wednesday, and was told they would be ready on Friday. That day, she phoned ahead and was told the medications were not in, but to come on Saturday, the last opening day before a Bank Holiday. On Saturday, they sent her away with an "owing note" listing two medications they hadn't supplied, telling her to come back for them the following Wednesday (!!). This would have left my mother unmedicated for a heart condition and a mental condition for four days. There were no instructions/assistance for alternative ways to get hold of the medications elsewhere, and apparently no concern for my mum's well-being. I'm sorry to say that this is contrary to what the owner says in response to another Google review, that they would never leave you without a medication. Due to this, my whole extended family had to spend literally hours on the phone to 111, with multiple rings back from the on-call doctor in the middle of Saturday night, calls to scores of pharmacies in the area with Sunday hours to see if they stocked the items, and eventually a drive to Didcot. Not really how I wanted to spend my Bank Holiday weekend, but it was the only way to ensure my mother didn't miss a dose of her heart medication. I thought that was the pharmacist's job. Requires serious improvement. EDITING TO ADD: I'm thankful for the owner's response and have sent him an email with the info he is asking for. I may make a further edit to this review once I hear from him again.

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rachael braithwaite

1 Google Rating

Had my medication for years never no problem but today the 5.7.21 went in to collect to be told n

1/ 5

Had my medication for years never no problem but today the 5.7.21 went in to collect to be told none of my monthly tablets had been done then last week some lady rang me to say my tablet that I get in my dosset had be stopped to thank god that a lovely lady called Debbie was there to sort it out for me and a young man didn't get his name but both were very professional the other ladies were talking about it you could everything they were saying very un professional and were very rude the service was so upsetting I came out in tears they all need customer service and social distance ruled chatting away disgrace

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Muhammad Shah

1 Google Rating

They don't return medicine after purchase of the counter, and doesn't say or mention on the receipt

1/ 5

They don't return medicine after purchase of the counter, and doesn't say or mention on the receipt or by them.

Show all timings
  • Sunday08:30 AM - 06:30 PM
  • Monday08:30 AM - 06:30 PM
  • Tuesday08:30 AM - 06:30 PM
  • Thursday08:30 AM - 06:30 PM
  • Friday08:30 AM - 06:30 PM
  • Saturday09:00 AM - 05:30 PM
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