Awful awful service. They clearly just want to take your money. I had an appointment on Tuesday at the London bridge clinic, was 10 minutes late due to issues with the tube, so they told me i was too late and had to be rescheduled. Fair enough, I understand. Came back on thursday, my appointment was at 9.30 and I arrived at 9.35. They made me wait 10 minutes, previous patient came out at 9.40 but they made me wait again just to say they could not see me because I was 10 minutes late (which was a lie)! I pointed out the doctor wasn’t free when I arrived and they said she saw a patient only because I was late. Small details, appointments last 15 minutes and the patient came out at 9.40, meaning he went in at 9.25! And i was not late at 9.25! They over book to take more money and then blame it on patients when they can t see everyone. You can’t play with people health. Absolutely awful!