I need my car for work and regularly travel long distances. I had just come back from some site work and realised my break light was broken. I called this garage and was told to bring it straight down there and then and they'd sort it. I had it at the garage in 10 minutes and the mechanic (Danny, I think, though he was that fast I may have forgotten) got right to it - had me drive in, test the lights, then had me stay put while he quickly replaced it. I can only compare it to like being in a pit stop. He was super quick, he was super nice, and I'll be back for sure :)
It was a really positive interaction and it genuinely lifted my mood . Thanks 😊