Their quoting system is awful. I make it very clear what is required, the answer part is approximate
Their quoting system is awful. I make it very clear what is required, the answer part is approximately £1100. plus 8 hours (when prompted for install) Then silence (I guess I was expected to mentally connect for labour price) I kindly ask for a complete price, instant response approximately £650 for 8 hours. I start to confirm by saying so total install cost - cut short with "you're looking at approximately £1800" I have a few issues here, telephone manner, very poor. Pricing all approximate, including fitting time. These types of business could learn from very basic customer service skills and selling skills, trust me when I say you will make a whole more money for yourselves! Unfortunately just not in this particular case.