Howdens – Filton bristol

I love Howdens but hate how long I have to wait to be served. Left after 20 mins without being served. Coffee was nice though.

Very good service

We came in to Howdens on 28/04 for a design meeting. My partner and I were very excited about the idea of designing our brand new kitchen. When we got there, the guy responded to us with "why are you here?" bearing in mind we had our appointment booked in. He then went on for 10 minutes asking about measurements, told us not to look at Pintrest as that makes his job harder and then that was it. We have been waiting 2.5 weeks for any communication from him with any designs, any updates, we have heard nothing from them. As we are in the process of doing an extension, we wanted to get things moving, so we have now spent a considerable amount of money on our new kitchen from another supplier - which Howdens have missed out out. We were recommended to come to Howdens and they were the ones we wanted to go with. So to receive that service is absolutely shocking. We will never be using you in the future, never recommending and you have lost out on a big sale because your kitchen/sales designer couldn't be bothered one bit. I hope you don't treat future customers this way. Buying a new kitchen should be exciting and fun, and our experience with Howdens was FAR FROM THIS.

Howdens Filton are great in all respects. HomeWorks Bristol have received great customer service from Julie in the branch and from Joe and Natalie who measure, price and provide top class drawings and designs. We can't praise them enough!

Good budget kitchens, but displays look a bit tired.

Very friendly staff and great service. Dan is great!

Sales staff at Filton are exceptionally helpful. Pleasant, polite and very efficient.

Had a disaster this week, cleaning over and glass shattered, 9 people due christmas day, have to say Matthew at the filton branch was an absolute legend, he managed to track down and arrange for new glass to be delivered, thanks Matt, you saved my Christmas lunch, your a 🌟

Very helpful store with good advice

Good quality kitchens with a wide range of finishes and a free design service. I always recommend my customers use them.