Nice hotel most likely the nicest in this area of Bournemouth - the rooms were decorated sweetly. Th
Nice hotel most likely the nicest in this area of Bournemouth - the rooms were decorated sweetly. The toiletries provided were a good brand and the room and suite were very clean. Breakfast had a good array of choice, tasty too. Only issue would be that the tables weren't always clean and wiped before you sat down. However all staff were friendly enough. Have to say I was very impressed with the gym and how it was kitted out- hands down the best hotel gym I've seen and I've stayed at quite a few places that hadn't a stitch on this one. Biggest downside was the spa- although what the facilities had to offer were good the cleanliness of it was a big let down. Plastic cups everywhere, used towels strewn across every sun lounger and chair that had just been left. Dirty floor where shoes had been worn although there were signs that said no shoes? No overshoes anywhere to be found and the spa reception said they had run out- we know this as they gave the last pair to me to look around when I first arrived. Just very disappointing- When we went to use the gym facilities I saw 3 staff on the spa reception just standing around... so no wonder the spa is left in that state if it's not regularly checked. I didn't stay to enjoy any of it. Get it together Hilton. People pay a decent amount of money to use you and your spa was that disgusting it's a hygiene risk.