ECCO Shoes – York york

Love ecco shoes and trainers,owning several pairs but please staff in York say hello or at least smile. Poor impression.

Staff need to wake up... The website has more personality.

Very patient staff...

Great, attentive staff who really tried to help. Thanks for everything!

a very bad staff, I do not understand how they need three employees for 20m square, because when there is a client they ignore it and among them they do not stop talking about their things, it is ridiculous to see, very bad experience, they do not know how to work

I asked for a size 12 uk ecco multi-vent goretex shoe and the staff member went to get them and bought out what i assumed to be a size 12 uk and i tried them on in store of which they felt a bit tight on but thought they would wear in when i got home 124 miles later i found them to be a size eu 46 uk11 not a uk 12 looked the shoes up online on ecco website and found they dont do them in a uk12 so i have now got to take them back for a refund of which the Cambridge store to be my nearest to me so my time and fuel to return do to somebody giving me the wrong size shoes poor customer service at ecco offered me a 10% online discount as compensation/inconvenience i dont think so will never shop this brand ever again very poor experience all-round customer service dept in Poland. minus one star rating in reality

Not the friendliest of ECCO stores

Quality Staff really helped me ☺️ Thanks Guys ☺️🏌🏽‍♂️👌

Great shop with friendly and helpful staff

Got to pay ,but clean