Best Western Chaffey International Motor Inn – Mildura���Buronga

Those who know me, know that I have been travelling (mainly for business) for about 20 years. Probably about 75% of that time has been in hotel-like accommodation. Believe me, I understand guest accommodation from the point of view of a customer. Over the three days this long weekend, my wife and I were travelling for leisure from Adelaide to Melbourne. On Saturday night, we were staying at the Best Western Chaffey in Mildura. I am so impressed with the room we had. It was spacious, clean and well-appointed. I would say, of all the places I have stayed, this was one of the best value I had seen. If you are ever travelling through Mildura and looking for a place to stay, I personally recommend this place. (Pay the extra for a jetted tub. It's bigger than most.)

Clean, spacious rooms, easy parking and a very convenient location. What makes this place special is the lovely staff. Plus the food in the restaurant is really superb! Beautifully cooked eye fillet, and the fish dish was the best I've had for a long time.

Very disappointing. On arrival, we asked if they were pet friendly. They said no, but they would make an exception for us. We had a reasonable night: the dogs were quiet, and they slept on the dog swag we always carry with us. I left the room as I always do: as clean as I can, as neat as I can, and as I would like to find it. The bed was rumpled, the kettle had been used, the bathroom had been used, and as the Corgi is moulting, there were some clumps of dog hair on the floor around the dog swag area. I did try to sweep them up, but no broom could be found. I also tried to tell the people about it before leaving, but the office was open but empty when I dropped my key off. 24 hours later, we received a VERY rude phone message, claiming that we were the dirtiest people they had ever met and that the dog in the room experiment was a failure, and they had lost several days' tenancy of the room in order to get a special cleaner in. They also said it was our fault, personally, that they would not be considering dogs in the future. I am now glad that no other dog owners will have to deal with these most unreasonable people. Shame, because the rooms were fine, and clean, and the surrounds seemed excellent.

Lovely friendly helpful staff. Terrific meal at the restaurant. Very impressive.

Comfortable king size bed, large room great location, toiletries supplied. Friendly staff