The Telford Whitehouse Hotel – Telford

The rooms were nice and so was the breakfast. We were a group of "oldies" and the staff went out of their way to provide dinner even though the hotel no longer has a large kitchen. The food was OK but not very imaginative! But kudos for trying.

If i could give the hotel 0 stars i would. To begin with we have wasted a lot of our time just trying to get through to a member of staff. Then the hotel cancelled our booking twice after we requested small changes. We turned up to the hotel to find some of the rooms were double booked and staff had to book elsewhere last minute. The chef did not turn up and we didn't get dinner. We were promised a refund and have had no communication from the hotel at all. The manager Sam hasn't replied to any calls or emails. This has been the worst experience we have had with a hotel. Very unprofessional.

Not bad. Good for location to get to everything. Hotel staff didn't really speak but lady in restaurant really nice . Food good. Noisy at night as next to road. People didn't seem to be wearing masks and no one seemed to say anything 😕

The site shows they still have full facility's but they dont, they also show wonderful food but all they serve is pub grub that I can't eat the breakfast was disgusting, also I had paid a lump sum up front in cash didn't use the money as we ate out and they won't refund the difference so be careful this place is not what it advertising

Stayed for a long weekend. The staff are lovely and happy to help. Rooms are good so is the food