Adelaide Surgery plymouth

Poor. Difficult to get an appointment, often difficult to even get through to reception staff on the phone. If you want to make an appointment it's a case of a doctor phoning you regarding the matter. Closed at lunch time, which would be fine if the above was managed. In certain situations, expect a wait to see a GP, unfortunately on one occasion, I had to wait for 50 minutes after my appointment to see one. Not good. You hear it all too often that the NHS is stretched, but honestly a rethink is required for this over-busy, over-occupied general health practitioners.

The g.p are good but the reception is not iv been trying to get through since 8:30 it's now coming up to 9:30 they should have more then one person answering incoming calls all I want is an appointment.

Every time I have made an appointment. Have to wait a long time.

Best doctors in Plymouth!

Only doctor we found in plymouth that takes time to listen. Well done Dr Ayres it took us 5 years to find you . Excellent you use your knowledge to the full potential! !!!

I use.to have such high regards for the surgery,But unfortunately this as changed .I fully understand that changes and extra precautions have been necessary But on a personal level and in my capacity as a support worker I have found it impossible to get though when calling, and many I work with have stated the same.Its no surprise that out of desperation people will obviously just turn up to make an appointment , (obviously this is definitely not a great idea) They are then forced in to having talk through and intercom about what may be very personal issues in earshot to a street full of waiting /passing people...Well at least this is what I witnessed a few weeks ago whilst passing .

I have had really good experiences with this surgery, the doctors, the nurses and the reception staff. It has no doubt been a very difficult year for you. Thank you all for your help.

This is a brilliant surgery. Very helpful, responsive and a joy to work with. Highly recommended

For many years I think this surgery was really friendly and helpful unfortunately at the moment I think the service is very poor and not very helpful at all .....I don't understand why can we not see the doctor like before when everything is already open even pubs during the night times .....sence the first lockdown and till this days surgery remind with this phone call triage services and after force people to go on A&E sad the days we leave really and unfortunately is a fight to see one nurse or doctor....

Once apon a time I'd have given it 5 stars now luck it got two