Been there four times, each time I have found the admin and medical staff to be very professional, h
Been there four times, each time I have found the admin and medical staff to be very professional, helpful and friendly, nice surroundings, downside being not central if you don't drive. The last time I visited New Hall I had a surgical procedure resulting in a three day stay in. All the staff from the housekeeping to the theatre acted very professionally and friendly, could not do enough for you to make your stay comfortable. Would totally recommend.