Amazon Management Services liverpool

Amazon managed my flat for two years and I couldn't be happier with the service. Jayne and her team were extremely professional, efficient and so fair to both parties. I would highly recommend this company.

the process was quick and Jayne did everything to ensure I moved in quickly as possible. very professional handing over the keys, I was very impressed. Also very happy so far with the speed any work needed doing was carried out, and giving me out of working hours appointments because I work 9-5 is even better. So far no complaints. M x

Amazon have managed eleven of my properties in Liverpool over the last few years and I have always been impressed with their service. As a landlord I know my properties and my tenants are being looked after with no hassles. My tenants are equally happy as any issues are sorted out promptly and they pay a fair rent. I would be happy to recommend the Amazon Management team to other landlords and tenants as you will be treated fairly and honestly.

The team has been managing my properties for more than 2 years now. They are superb in all areas and will give you the honest advice. Most importantly they get the work done and well look after my tenants. The whole team is so friendly and very easy to get in touch. Thank you Amazon Management Services.

Have rented properties from this letting agent for over 3 years. Never had any issues, whenever i have a slight problem with anything they send someone out straight away and are always helpful and polite. Would recommend.

Amazon managed 15 of my properties. I had to take them back as the service was horrendous. Everything in my statement is fact and I have all the evidence to prove it. This is the service I received, see below. 1. They will put anyone in your properties there only interested in their fees. 2. They claimed to have home owner guarantors which was a requirement. I only discovered this wasn’t the case when I took the properties back. 3. Do not carry out inspections as agreed in their terms. You have to push them to do them and chase for a copy of the reports. 4. Charge for services that haven’t been carried out, just one example caught out when I asked for a copy of the Gas Safety Certificate. Tenant also confirmed it also hadn’t been done. My only regret is I never reported them to Gas Safe. 5. Bad accounting. Left a tenant in a property for 6 months without realising the tenant hadn’t paid a penny. Rents were paid across to me for 6 months, then on month 7 they deducted 6 months rent from my overall rent. At no stage did they contact me via telephone or email with an explanation I had to contact them. Accounts are done in-house by one of the Directors. So can’t blame it on the account. 6. Don’t know the correct legal procedure to recover a debt. So basically they expect you to take the hit. I had to explain to them what they needed to do. It was at this stage I pulled my business from them. 7. On leaving Amazon I gave them the two months notice as required. When the files were handed over all that was in them was a copy of the tenancy and keys. What should have been in the folders: Copy of Gas Safety Certificate Copy of Electrical Certificate Inventory Statement of account Guarantor details Copy of credit check Reference on both tenant and guarantor I had to chase the Director for months to get this information. Still to date half of the paperwork is missing. Now they claim it is due to data protection why they can no longer had the information over.

Really pleasant experience right through from the house viewing to taking the keys. Would like to thank Megan for making the whole process easy and efficient and communicating with us through out. Would definitely recommend this agency to friends.

I have just moved to Liverpool and became a tenant with Amazon Management Services. The staffs are very friendly and approachable. Megan is very helpful and supportive. Her kind help reduced the stress of moving to a new city and house.

Brilliant company, viewed house on Wednesday and had the house the next Tuesday. Lovely staff and brilliant service 😁

Quick, responsive and effective. By far best renting experience I have had so far.