Hmmm.
I've read a lot of the reviews left for this Yates.
Noticed that there are a LOT of reviews from people who have only ever reviewed ONE place- Yates...
Or very few other places. How strange.
Anyway.
I arranged to meet a group of friends here one Saturday evening and due to the time, expected it to be busy. We weren't concerned though because we had that table.
Arrived 10m early, exceptionally polite security on the door. I showed them my booking and was told to report in at the bar.
The bar was 4 deep and it was 10m before I got to the front as there were just 4 people on duty. 4 people on a Saturday night in December.
When I got to the front the lady said she was get the bookings guy to sort it. 15m later he came to see me after another reminder to the lady. We had now been there for 25m.
I was told by the bookings chap I was lucky because I only had 15m grace to claim my table and I was at the wrong end of the bar.
HUH?
I explained I had been waiting for 25m already.
He then left and started to setup a table. It was a total of 36m from walking in to sitting down.
The drinks order was smooth, only one drink left out which arrived after the 3rd reminder. One guy seemed to be doing all group bookings. He was male, blond, 20s, facial hair, slim, and I felt genuinely sorry for him because he was constantly so rushed.
Did a food order. There were a few of us so we wrote it down. Still took 4 attempts to get it right.
After a fair wait (it was busy} the food arrived. Each and every order was between just warm and warmish. One young chap with brown hair and glasses seemed to be truly hating his job and serving with a snarl.
By this point we were ready to eat each other so ate the TINY portions and decided to numb ourselves with alcohol for an hour.
By the way, we each wore all coats, gloves, etc, because they seemed to want to save money on the heating.
Would I go here again?
Sure, If it was a hostage situation where I was forced to go or someone I liked would be hurt. Otherwise I would go literally anywhere else in Manchester than here.
I gave it two stars ONLY because of the poor group booking chap who seemed to be running around constantly. He deserves a well done from his managers.
Read the reviews carefully!