Sadly, I spent over a month offering details, sketches and waiting patiently for a quote, but David didn't reply to one of my emails. I had to call him, and yes, with gradually fading patience, until finally being told that he wasn't interested in the job. Such a shame, we'd wanted to support a local independent company...A challenging context because of the growing demand for buildings and supplies, and such forth, but we've had a kitchen extension during the lockdown and dealt with very responsive and professional tradespeople throughout. The lack of responsiveness has really delayed our situation. Sorry David. I'm sure future clients won't be too put off by this review, but I feel my experience needed to be shared.
Update: thanks for your response, but just so anybody reading this has a representation of the truth, after an initial exploration of different options, in our first conversation back In February, I then narrowed down what we required, sent this to you, waited for a reply, didn’t get one, called you, you asked for a sketch, So sent you detailed sketches. You didn’t reply to these for over a fortnight and once I called you, you then told me you weren’t interested in the job.