The Piano Shop Bath bath

After visiting various music shops in London and not finding the grand piano I wanted, I made the trip by train to explore the piano shop in Bath. The large showroom is impressive. The sales staff were really helpful without being pushy. I even got a tour of their workshop where they restore and service pianos. I opted for a lovingly restored Bluthner, which I am absolutely delighted with. A big thank you to the team for a wonderful experience.

I found The Piano Shop Bath to be excellent in every way. The customer service, delivery and quality of the piano when delivered was second to none I would thoroughly recommend them to everyone

The piano shop, moved a baby grand for me, price was very competitive. They turned up on time after phoning me 30 minutes before as arranged. Took great care in dismantling and packing the piano , moving it to its new home and re assembling it. A brilliant service. Thank you

We had been looking for a specific grand piano for several months in the US. Local piano shops were expensive, did not carry the exact piano for which we were looking, and did not seem to want to listen to what we desired. Then, we came across The Piano Shop Bath which happened to have the exact piano for which we had been searching. We contacted Jon Kelly of the Piano Shop with a little hesitation: 1. attempting to buy a piano sight unseen, 2. the cost of shipping a large instrument from England to the US. However, before we made our decision, Jon listened carefully to what we wanted, answered all of our questions, and provided us with numerous pictures, videos and even sound clips (from Diana, a Piano Shop Pianist). He contacted a world renowned fine arts shipper and got price quotes for air and sea so we would know the complete cost (no hidden fees). After doing some more research, we decided to purchase the piano and ship by sea. About 9 weeks after the purchase, the piano was delivered and installed into our home in pristine condition. Prior to shipment, Jon had brought to our attention several blemishes on the case, which had been expertly fixed by the Piano Shop prior to shipment; we cannot detect those spots even upon close inspection. We had watched online videos of brand new pianos being uncrated from other dealers and felt that the crating/packing of our instrument was even more substantial and protective. Our piano came in under our budget (and much lower than what we would have paid from a local dealer) and we loved working with Jon and all the people at the Piano Shop. Plus, we have a better story to tell than just going to a local shop and buying a piano!

Good range of upright pianos but a little limited on the grand pianos.

Helpful, knowledgeable staff, good selection of electric, uprights and grand pianos and the window displays are always lovely.

A very positive experience visiting the shop in Bath with my son. We arrived around 10 on Saturday and were left to explore, and for him to play a number of pianos. Staff were attentive when asked, but left us to it otherwise. We chose a piano after after a relaxed and enjoyable hour in the multiple, well laid out rooms and it has now been delivered on time the following week. Highly recommended.

Always love the window displays x

Wide range of pianos, including electric, which is what we were looking for. Helpful staff, although not terribly knowledgeable. She was willing and able to go and find the extra information, but you may have to ask for the owner to get a real expert view. Great to browse.