I was sent a few books; everything in fine order. The last one was wrong; a title that I never had h
I was sent a few books; everything in fine order. The last one was wrong; a title that I never had heard of. One simple e-mail did the rest; I received an apology, and within a week the book I ordered was delivered (in the Netherlands). Mistakes are made by everyone, but The Orchard repaired it impeccably. I am a satisfied customer.