They don't receive signiture. After they swiped my card, they told me they don't receive signiture. And then I decided to go to the nearby cash machine to take some cash, but I found that I have already transferred money to them, which is 40 pounds. But they denied it, said I didn't sign, so they didn't receive, but my bank app shows they have already received. Then I called my bank, the bank stuff also said they have already received my money and asked me to go back to show them the record. But after I went back, the casher has already left. It was just around 6 pm and google map shows they will close around 8pm! And they promised me to wait for my back!!! Then I showed another lady there my transferring record, and she asked me to come back another day with my bank statement! By the way, before I entered their store initially, I called them to open the gate downstairs for me. But they rejected! It's my first time to see a store rejecting its customer! They just asked me if I know Thai massage, just feeling like they are my teachers asking me questions in the class!! I said please let me in first, it's cold outside, but they just refused to do that! It was just so funny of them.