Upon arrival my room was dirty and hadn't been cleaned from previous guests. Returned to reception
Upon arrival my room was dirty and hadn't been cleaned from previous guests. Returned to reception and she allocated me another room and apologised, this room was much cleaner and had all promised facilities. I slept fine but would have preferred curtains to just blinds, which still let some light through. The real disappointment came the next morning, when there was not one drop of warm water. I could not have a shower. Instead, I boiled the kettle and half filled the sink to wash myself. Not ideal. When i checked out i mentioned the issue, the response was "oh sorry maybe there's something wrong with the boiler. Bye then" Would have expected some compensation to be honest....