The Ashcroft Practice luton

I have been at this surgery for over 2 years now and I am very happy. The receptionist is so polite and helpful I am always able to get an appointment for me and my children, Dr Bath is brilliant too.

Welcoming staff. Appointments usually available. Dr Bath and the nurse are very good. Only improvement would be sticking to appointment times but understandable if they are late due to the number of appointments. Overall good.

Given 5 stars but would like to give more! I have been lucky enough to be with this practice and Dr Bath for more than 30 years. In that time myself and my family have received amazing care and treatment. I am so blessed to be part of this small practice. The receptionists are lovely and go above and beyond to be helpful. Thank you!

Wonderful practice. All the staff reception, doctor bath and the nurses are caring and considerate. I consider myself very lucky to be a patient of this surgery, especially considering what I have witnessed about how other local surgeries treat their patients.

Staff are rude. Nothing done when asked,information missed off notes. prescriptions lost, not sent or refused to be given, even when it's life threatening medicines like insulin... Been there for years and it has gone seriously down hill.

I thought receptionists are not doctors but every time I call this gp the receptionist acts like a doctor and is sending me places and not giving me access to the doctor I have asked for a call back by the doctor and the receptionist said that the doctor will call me back today and never gave me a particular hour when I should expect the call . Anyway the doctor called and I was on another line and could not answer then once I ended my call I called the gp back to ask for another call back only to be told that I should have answered the call in the first place :))(telling me off) Then the doctor called back and the phone only rang twice and he hung up just when I was going to pick up I dont get why they act like this but anyways ... I would like to change somewhere else but the other gp down the road was even worse so... RANT OVER and I hope they read this review and get their act together (receptionists are not doctors)

I called almost 2 months ago and they lady on the phone said I should call on the 25th of August. I put it down on my calendar. I called them today and was turned away. Everywhere else around me is not taking people but why tell me to wait and call back then turn me away. I have an emergency and have no gp😑.

All staff are friendly and approachable.nurses are very good and put you at ease. Dr Bath is excellent, knowledge of latest medicines is very good and he explains what treatment he prescribed how to take it and for how long and he will answer any questions you may have 10/10

I must say this the best GP. A friendly staff and caring nurses. I know this GP from 2012 I have not even a single issue with the surgery and with the staff. They will book appointment very easily. No hassle to make any appointment with them any time.