**Swimart Tweed Heads – Gold Coast**
Nestled at Shop 2/22 Machinery Drive in Tweed Heads South, Swimart Tweed Heads is your premier destination for all things swimming pool and spa. With a commitment to delivering quality service and exceptional customer satisfaction, we take pride in being a one-stop-shop for pool owners and enthusiasts alike. Our knowledgeable staff is dedicated to providing tailored advice and solutions, ensuring your pool remains a sanctuary of relaxation and enjoyment year-round.
At Swimart Tweed Heads, we offer an extensive range of products and services, including pool chemicals, equipment sales, maintenance services, and expert repairs. Our friendly team is here to assist you in finding the right solutions for your specific needs, whether you’re looking to enhance your pool’s performance or simply maintain its pristine condition.
What sets us apart is our unwavering commitment to community and customer care. We understand that every pool is unique, which is why we take the time to get to know our customers and their individual requirements. When you visit us, you can expect a welcoming atmosphere where your questions are answered, and your concerns are addressed promptly.
We invite you to explore our website at [Swimart Tweed Heads](https://swimart.com.au/store/nsw/tweed-heads-2486/?utm_source=local&utm_medium=organic&utm_campaign=gmb) for more insights into our offerings or call us at (07) 5613 3050 to book an appointment or inquire about our services. Experience the Swimart difference today—where your satisfaction is our top priority!
5 Google Rating
Amazing customer service. New pool owner here with no idea what im doing and Jake and the guys were very happy to help me getting everything up and running well. Would highly recommend.
5 Google Rating
Really helpful and knowledgeable. Saved me a bunch of money by passing on ideas on how I should fix my pool after the recent floods.
5 Google Rating
Great staff and advice, would recommend.
1 Google Rating
I am writing this review on request of my elderly parents who have been long time customers. Six years ago we spent more than $2100 for equipment needed for the pool, and now the chlorinator is no longer functioning and so we had to buy a new one for $445 and with an appointment with Jack to come and place it for us. On Friday the 30th of April by the afternoon Jack had not shown up and he did not call either. I called Jack and he gave me another appointment for last Saturday afternoon, and again he did not show up and di not call either. We waited at home for two days for Jack. This is not professional or courteous. My pool water has turned into a dark colour. I have decided to take back the chlorinator and ask for a refund so that I can resolve this problem else where. For some time we have noticed a decline in their customer service skills, and very unpleasant service, but we hung in there trying to be patient. I also had Swimart come over and fix the big wooden box around the pool chlorination system, and I noticed they had broken a couple of screws on the hutch/lid of the wooden box, leaving only one screw on the hinge on one side, making it unsafe when I lift the big hutch up.
3 Google Rating
Nice guys, know their stuff. Shame their maintenance team (likely a different business) they use are hopeless. 26 days for a simple cleaner fix, no explanation, offer of discount. Gotta do better, a simple explanation or offer to drop it round, anything.
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