Signed up online and visited for the first time yesterday. Car parking spaces were available, although it's a small car park and shared with some shops as well, so I can see parking being an issue at peak times. The lady on the desk was friendly and helpful. The swimming pool is far too small - considering I went at an off peak time (Wednesday morning), I can only imagine what peak times must be like. I sat on the pool side for 10 mins or so hoping some people would get out, but they didn't. In the end, I just got in and tried to work around the other members. But it was impossible to get any decent swimming done and I gave up and got out after 10 minutes. I also noted the water clarity was rather poor and there were some bits in the water (bit of grass, bit of toilet roll).The shower on the pool side was cold and just about dripping with no water pressure. There was no water fountain anywhere that I could find, except a space upstairs where one used to be. Couldn't even fill my bottle at the tap, as they are single temperature warm taps. The grouting between tiles in the pool was thick with mold, as was the grouting in the showers. The showers are very dated and rather depressing. On the plus side, the gym area looked clean and I could see plenty of cleaning materials available and the same for the spin studio. Ultimately, there needs to be a working shower on the pool side for hygiene reasons and access to clean drinking water for staying hydrated during ones workout. No doubt they never replaced any water fountain, so you're forced to buy bottled water from them.
It might be cheap, but it's not a saving if most of the basic necessities you'd expect of a gym are absent. If you end up buying water from them and can't do the workout you intended, it's not much help at all.
Whilst I was getting dressed at the end, I emailed customer service to cancel my membership under the cooling off period and am yet to get any response.
Own or work here?
Your request has been submitted successfully.