24/7 Fitness Fort Dunlop Gym – birmingham

A great place to train, the equipment could be updated but the gym itself is clean and well looked after and the staff are very friendly.

The gym itself is good and the staff are friendly and supportive, however the billing and customer services are very poor. They are very slow to respond to emails and are not giving people the option to suspend or reduce payments when the gym is closed due to Covid. I asked to suspend my payment for January as soon as the tier for announcement was made and they have instead cancelled my February membership? I would expect a refund for January and for November when the gym was closed (my emails about November have been ignored), or at least to be offered a partial refund. I am very disappointed that they are using the lockdowns to exploit honest customers.

gym itself is fine everything you need and all the staff are really nice with the exception of one redhead personal trainer but overall a good gym. The owner however is a TW-T and very arrogant does not leave a good impression also a heads up even tho they advertise cancelling anytime good luck getting through to anyone over the phone to cancel as they make it IMPOSSIBLE.

I think i have the same problem as many. Very rude responses to polite enquiries from my side. Upfront payment memberships are a scam. Would not consider the fact that due to the current pandemic people with conditions such as diabetes are advised not to risk going to gyms etc, however refuse to delay the return. Do not fall for their scams. Avoid at all costs. The gym is okay until you speak to customer services and it comes to payments. Check them on trust pilot

Good gym, spacious, go late at nice to avoid the rush of people. But can sometimes be a little busy depends what time and day you go. Best gym I've been too.

It’s a nice gym, the 24/7 schedule is what made me choose this gym, at 10-11 pm the gym is empty and you can work quietly. It is clean, but there will always be hairs and lumps of dust on the floor, in the corners. The music should be improved, the same playlist for months, it would be a good idea for new accessories and maybe someone can manage the social media pages(I was looking for the hours for Christmas time and the last activity on instagram & facebook was from last year. But, I’m still going there, because is the best from the area.

For real one of the best gym, this gym managing by top and professional ppl also with one of the best team ever I come across, even the gym members are good and friendly ppl. RESPECT to everyone whom running this place always good atmosphere, happy staffs and very clean too.👊👊💯🔥

Members are pleasant people, some of the staff on the other hand... They tell members to clean equipment and re stack weights but don't hold their prized PTs to the same standard. It's like a two tier system I was collared to clean equipment and restack my weights, I wouldn't have an issue if everyone followed the rules. This was raised but nothing came of it.

1) staff are excellent. 2) They need enforce people using gym put back equipment after uses.

Great friendly team of managers and staff.