This salon is the worst hairdressers I have ever seen or heard of. Do not go here, you will spend more money trying to fix the damage they do than you’ll save with the cheap prices. They have absolutely no coronavirus measures in place, there were no masks, hand sanitiser or social distancing. To make things worse, my friend who booked the same slot at me, had her hair completely ruined by their incometent hairdresser.
When we arrived, the staff had absolutely no knowledge of the booking. They looked at us like we were crazy and asked what we wanted done. When we said full head of colour, the hairdresser said she couldnt do it. The manager walked us over to the chair, and called over the hairdresser I just mentioned. She started looking at my house mate's hair, and when I said 'she just said she cant do dye', the manager said she could. My house mate asked for an all over Honey Blonde colour, and she ended up with horrific, uneven yellow blonde and ginger hair.
First of all, she dyed my friend’s hair two different colours. At first, she dyed the bottom half dark brown (My friend is blonde and had asked for a honey blonde touch up) She tried to rush her over to the sink without her noticing, but when we started asking questions, admitted that she'd accidentally used the wrong colour. On top of this, she had to bleach the incorrectly dyed hair, causing serious damage. She left the dye on for half an hour, when it's supposed to be on for 15 minutes. When we tried to get her attention to wash the dye out because my friend’s scalp was burning, she couldn't hear us because she was arguing with someone random in the street.
The appointment was for a cut, dye and blow dry, but the hairdresser had no knowledge of this. When we asked her to cut my friend’s hair, she was reluctant and acted like she was doing us a favour. The staff were the rudest, most incompetent people I have ever met. One staff member even laughed at my friend’s hair whilst she was crying from distress. This lady was completely unqualified, and my friend had to spend £200 getting this fixed.