Ross Duncan

2 months ago

Review

I booked a Citroen C4 on Christmas Eve. When I got to the centre I was told the car wasn't available even though I'd booked it over an hour earlier than needed to make sure it was there (I was told by customer service that it was guaranteed). The shop was just closing (it took 2 hours to get there after work and nowhere near my workplace in Barking wasn't sold out) and they told me that I would either have no car or have to pay for an upgrade to a premium car (Audi A4). I paid for the other car because it was Christmas Eve and I had no other way of getting to see my family and back to work on Boxing Day. The Audi was nice but completely over the top for what I needed it for. Absolutely shocking service and a huge cash grab, especially as the original bill was higher than it normally is (because Christmas). I've written to reservations about this.

Pavel Novitski

2 weeks ago

Review

Great new team makes a massive difference at the North Wembley branch. I have rented a few times during past couple of months and can surely say the service has vastly improved since the new staff came and it’s now a pleasure to rent from them. Thanks and keep up great work!

Jeremy R

a month ago

Review

The beautiful girl at the desk very helpful and informative. Everything was well explained and transaction was quick and easy. On return the guys dealt with the transaction quick and smooth. Will use again.

Ratnesh Bakhai

2 months ago

Review

The team here are fantastic. Excellent customer service, amazing cars and fantastic value. Highly recommend using them, great customer service

Winston Gordon

a week ago

Review

Great customer service. Sixt was able to adjust my reservation to meet my needs. A good service all round.