**Shelter Merseyside – Liverpool**

Nestled in the heart of Liverpool at 2 Stanley Building, 43 Hanover Street, Shelter Merseyside is a dedicated hub for individuals seeking support and guidance on housing and homelessness issues. Our knowledgeable and compassionate team is committed to providing high-quality services that empower community members to navigate their housing challenges effectively. Whether you have questions about your rights, need assistance with housing applications, or are looking for immediate support, we are here to help.

At Shelter Merseyside, we believe in fostering a welcoming environment where every visitor feels valued and understood. Our open-door policy encourages individuals to reach out, whether by phone at 0344 515 1900 or through our informative website, where you can learn more about our services and resources. We pride ourselves on our customer satisfaction, working tirelessly to ensure that each person leaves with the information and support they need.

What sets us apart is our holistic approach to tackling homelessness. We don’t just provide advice; we also offer workshops, advocacy, and a range of community-focused initiatives designed to create sustainable change. By choosing Shelter Merseyside, you are not only receiving expert guidance but also contributing to a vital mission that aims to eradicate homelessness in our community. Visit us today and discover how we can assist you in finding your way home.

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Shelter Merseyside – Liverpool liverpool
Shelter Merseyside – Liverpool liverpool
Shelter Merseyside – Liverpool liverpool

Google Review

Note: these reviews will not count in overall rating.

John Hardisty

1 Google Rating

The person who answered the phone had such a strong Liverpool accent and poor telephone technique th

1/ 5

The person who answered the phone had such a strong Liverpool accent and poor telephone technique that I found her almost impossible to understand. Called again the following morning at 09.45 hrs only to be told that the office hours are 9-5. What sort of organization is this?

Patrick Lowry

1 Google Rating

I tried to call at 4 20 only to be informed they shut at 5 o’clock. Very helpful

1/ 5

I tried to call at 4 20 only to be informed they shut at 5 o’clock. Very helpful

Jenny Smith

1 Google Rating

I don't like shelter in Merseyside I felt judge and they don't keep in contact over what's happing t

1/ 5

I don't like shelter in Merseyside I felt judge and they don't keep in contact over what's happing thay could have done more to help me but thay do band over backwards to help rude maned chavs !! It's a bad case of if your face fits an if the so called staff like the looks of you am very angry and upset over how I was treated don't got to shelter in Liverpool

Mandy

4 Google Rating

Research - In 2017 Shelter supported 4.75 million people. They have 1250 staff throughout the countr

4/ 5

Research - In 2017 Shelter supported 4.75 million people. They have 1250 staff throughout the country. 12% of their expenditures are spent on the Shelter shops. Opinion - The shop has a good reputation in the local community and the staff are friendly.

Amy Fenwick

5 Google Rating

5/ 5

Mikael Naderi

5 Google Rating

I’m still homeless I need somewhere to live or sleep 😭😭

5/ 5

I’m still homeless I need somewhere to live or sleep 😭😭

Mahmood al-khatri

5 Google Rating

Fantastic

5/ 5

Fantastic

Anne Montgomery

1 Google Rating

I was asked to go to an interview and told I would be sent an invite via email. I never received the

1/ 5

I was asked to go to an interview and told I would be sent an invite via email. I never received the email and I wasn't that bothered on chasing it up due to the manner Mark had on the phone with me. A very arrogant, belittling kind of attitude. I then received a text, a few days later, asking if I was coming to the interview. To which I replied that I wasn't and explained that this was because I didn't receive the email and had since made other plans. They tried calling me which I didn't appreciate, so I ended the call and blocked them. This decision was made having read the reviews online and the experience I had already received. They then texted me via another number (which is classed as harassment. The contact was clearly unwanted), and were very unprofessional in what they wrote, Google won't allow me to attach a screenshot, but they were acting in the manner of some Internet troll. I would not recommend associating with this company. If I have any further contact I will take this further.

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  • Sunday09:00 AM - 05:00 PM
  • Monday09:00 AM - 05:00 PM
  • Tuesday09:00 AM - 05:00 PM
  • Wednesday09:00 AM - 05:00 PM
  • Thursday09:00 AM - 05:00 PM
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