I don't often bother posting reviews, but I felt that the recent negative reviews were unfair (espec
I don't often bother posting reviews, but I felt that the recent negative reviews were unfair (especially 18 months into a pandemic, which must be a very challenging time for a hotel business). We stayed last night & i had checked out the reviews a couple of days beforehand, many of which weren't great. But I was pleasantly surprised. The staff were all lovely & really helpful without exception. They upgraded our room & gave us a slightly later checkout time. The food was simple but delicious, good quality & cooked perfectly. Yes maybe some of the decor is ready for a freshen up, but this didn't affect our stay. The building is stunning. It is a shame that the pool & jacuzzi are closed, but this seems beyond their control. It would be good if they let you know this at the time of booking, rather than in the email confirmation. Thanks for a lovely stay!