I find it easier to buy online but it can take a while so shop here on occasion....however I am redu
I find it easier to buy online but it can take a while so shop here on occasion....however I am reducing my review to just one star after an unsatisfactory experience. Ordered items for my mother who has dementia and as I was going into Totnes twice over the following 10 days I arranged to pick them up from the store. Called in 5 days after ordering on the off chance they'd been delivered and was met with "have you got an email" ...i explained I had popped in on the off chance "you'll get an email" she snapped. I could see an arm of the tops directly in front of me but I suffer from anxiety and the sales lady had triggered me into a panic so I left. My mum became ill so I didn't call in for another 10 days and sadly it was the same lady serving. She was fuming that I wanted to return them. (I had actually bought the items whilst at my mum's) and refused to give me a refund but said she'd send them back and I'd get a refund from head office once they'd received them. I left the shop but worried I'd never see the money popped back in and asked for some paperwork so she wrote on a piece of paper that I'd returned them. I received the refund some 7days later. I will never buy from sea salt again.