Salthouse Harbour Hotel located at Neptune Quay, Ipswich IP4 1AX, UK
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5 Google Rating
There was some slight confusion with the booking but was sorted very quickly. Great welcoming staff who'd do anything to help. Great room, All round great experience. Would definitely stay again. As KC and the sunshine band said, and i quote "That's the way, uh-huh uh-huh i like it, uh-huh uh-huh
5 Google Rating
Twenty of us just stayed here on a golf tour for three nights. What a lovely hotel with fantastic staff! They were very friendly and professional and made us feel very welcome. COVID measures meant the rooms were not made up every day which was a pity but understandable. They have a small car park which is usually full but because I have a Tesla they always let me in as they have three spaces reserved for electric car charging. It was £7.50 for a 4 hour 7kW charge which gave me plenty to return home.
4 Google Rating
Most importantly really comfortable bed!!! Location in Ipswich... perfect. Ate both dinner and breakfast by room service. Food arrived hot and on time. Staff were helpful, polite and courteous. Especially worth mentioning Libenio. Customer service exceptional.
5 Google Rating
This hotel is amazing! Rooms are very beautiful and very modern bathrooms! Plenty of room to put belongings in rooms and the reception is very modern and has very friendly staff. What is very helpful is that there is a concierge to take your belongings up to the room and he is very friendly! Well done!
3 Google Rating
The hotel was acceptable. The rooms looked quite nice, the staff were pleasant and the food tasted nice. However, it felt very expensive for what you got. My room was quite dark without the lights on. And there was no master switch by the bed (that I could find), so all lights had to be turned on and off individually at bed time. The walls were marked with both scuffs and stains while the bathroom looked like it had had a leak in the ceiling. I'm not sure if every room has an accessible bathroom, but the red alarm cable was tied up (these should never be tied up and always allowed to hang to the floor). The sink was quite small too, which was awkward. It also made it hard to fill up the kettle. Breakfast was nice, but I could swear I paid £20 extra each night for it to be included only to find it cost £14 on the menu. Overall, an acceptable stay, but would have liked to have paid around £100 less per night.
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