Richer Sounds, York york

Great service from Dylan and his team yet again. Excellent honest advice and they take the time to understand what you need and don’t try and sell you anything you don’t need or want. Special thanks to James, Kevin, Joe, Arron and Tom who have all helped me with various purchases recently, it’s always a great team effort! Definitely recommend.

Great bunch of staff here. Very knowledgeable and after sales is perfect. Not many independent companies like this that actually care, so I always send friends and family here. A bigger selection of power subwoofers would be good.

Bought several things from Richer Sounds since moving to York. We had one in Leeds but I never visited it, I imagine it's just as good. It's small inside but it's always worth asking and speaking to the team as they keep more in stock then they display. The team are really polite, friendly and remember a face. They give good advice, and you can tell they want to sell you something that fits your needs as opposed to what costs the most. Class leading warranty and price matching make it a no brainer to support this high street chain with well trained and knowledgeable staff.

Fantastic demo session of loudspeakers x 4. Total patience from staff. Can't thank Kevin enough. Superb demo room. The sort of customer service I respond to, other institutions could learn from them.

Excellent store. Good prices and helpful staff. Always use them for my home cinema equipment.

Extraordinary customer service and excellent prices - one of the very best high street businesses and deserve to succeed. Highly recommended! (BTW, just in case you’re wondering, I have absolutely NO CONNECTION with anyone in the business!)

Extremely helpful and knowledgeable staff. Rather you leave better informed and have had a good experience, than force you into buying something unsuitable!

Very good service and advice. Great range of products.

Always helpful and knowledgeable. Great business overall

A small shop but filled with lots of nice things at competitive prices. Staff are really helpful and if they don't have the exact thing you went in for will try and help you to get it or, in many cases, offer a better alternative.