Stay at the Travelodge instead. Booked 2 rooms on 1 reservation for 1 week but 1 room wasn't requir
Stay at the Travelodge instead. Booked 2 rooms on 1 reservation for 1 week but 1 room wasn't required until a day later. Even though the reservation was booked in on the correct day with the first room, the day later peoples' room was automatically cancelled and they had to sleep in their car even though the room was paid for. They would not give our money back, so in short, pay for the room but you are not allowed to stay in it. When I argued how you can pay for a room but not be allowed in it with reception she put the phone down on me, probably because she simply couldn't answer the question! Despicable.