Post Office Ltd bristol

Rude and unhelpful when returning parcels. Will take my business elsewhere

Hands down friendliest post office staff ever. Gave me a card at Xmas and offer me free slushies if it’s hot. I am a high parcel volume customer and they go out of their way to make things easy for me.

Had problems with Asda regarding getting money out, so me and my Care worker went to get money out at the post office. I put my card in, put my pin in etc only for the girl to tell me that the card was declined! Tried it a couple of times. Gave up in the end and got money out somewhere else. The money machine in the post office DOES NOT WORK!!

UPDATE: Family member returned to this Post Office. Left intimidated/upset after being publicly confronted by the female in the Post Office about "MY" review on Google. This occurred publicly in front of other Customers, being called a "Keyboard Worrior". It appears that i cannot have a view of my experience or make a review through fear of upset. Parting words were for me to make contact. I have tried, went to Voicemail. I am even more appalled that a circumstance that I thought worthy of a review, then led to a face to face altercation making someone feel small. I never normally review, but felt on this occasion my review was necessary, even more so now. I won't in future!

Me and my mum were really appalled with the girl behind the counter yesterday. My mum won an £800+ lottery ticket, brought all the relevant documents and ID to collect the cheque but the girl at the counter rudely refused my mum saying that doesn't speak Chinese which I find really offensive especially when my mum was clearly speaking English to her. In the end, a male colleague of hers came out and threatened to call the police. Alternatively, my mum went to the Longwell Green branch instead with the same documents and ticket and was issued a cheque without a hassle. The customer service she received there was exceptionally good, complete opposite to this Bedminster branch in the matter of fact. Overall, not sure why everyone working in this post office seem so angry most of the time and as customers we feel like we're a nuisance to them as soon as we enter the building.