Post Office Ltd brighton

Definitely the worst experience in customer service ever, the old lady with grey hair is the rudest person I have ever met. I didn't reply back to her as I don't want to be at the same level she is. Why these people still have a job?

Firstly Google have got the openings hours wrong. The Post Office part closes at 8pm. That's Monday to Saturday anyway, have used a few times. Not as yet encountered rudeness. I had to pay something in and as it was gone 7pm had to use the shop area to pay. The person who served me didn't seem trained to do the transaction. She was pleasant to deal with but not sure if she was a trained post office worker?

Most defiantly the rudest post office I have ever visited, young girl in there had no customer service skills spoke to me and three others in the same queue like we were something on her shoe! She Spoke like the girl from little Britain and when I asked her to buy a parcel bag she didn’t even know what this was! When I left the shop to meet my mum I told her the awful experience I received from this rude girl and straight away she agreed and said I know she’s like that with everyone and was rude to my mum as well! This little girl needs removing from this place if you want to keep custom and bad reviews of your website I would take in consideration what’s best for your business and she’s defiantly not!

The worst post office I've ever visited, wrongly posted 3 out of 5 items I've put through this placed and overcharged for 2. Put cash into my bank only to realise when I got home that it had been withdrawn, once I went back the staff asked for a receipt which I'd misplaced and it was only when I threatened to demand their CCTV of the transaction 5 minutes ago did they honour it, only to attempt to deposit the amount once! (I gave them cash + they withdrew it so I was down over £300). Staff are utterly incompetent if it even was a genuine accident.

I asked them for a phone number and they told me to Google it. The staff is rude and disrespectful.

the worst customer service I have ever had. Absolutely horrid women, especially the older one with short hair who laughed in my face when I asked her a question.

Been there twice! The staff is always helpful in getting me proof of post! Thank you. xx

Very rude the staff. Not recommendable. I went to apply for the driving license and I could see the service that they were given to other customers(British) and the one they gave me. They have made feel quite discriminated.

Very rude staff also she sent my letter wrong address. Again, really rude staff.

The cashier refuses to serve on post off sometime and let's you other times. And the time states service stop at 8pm