Pall Mall – Medical & Cosmetics – Liverpool liverpool

I received an excellent service from Pall Mall Medical in Liverpool from my initial contact to my procedure. I wanted a mole removed from my face so was concerned about issues with scaring and problems that may arise.The staff were always very helpful and pleasant to speak too if I had any issues or queries leading up to my procedure. The doctor performing the removal was very understanding and explained the procedure and any issues that may occur fully to me. The removal was performed with no trouble and I found it very painless. The doctor then explained to me in detail so I knew what to expect during the healing and aftercare process. I had the removal performed a month ago and the area is healing well and I am very happy with the outcome. Thank you.

I've been here twice now. Reception and phone staff have been extremely polite and helpful. Lovely waiting room and the doctors are so knowledgeable and helpful. Would 100 % recommend

Me and my dad went for the FCE scan and I have to say I was very disappointed, the person doing the scan didn't seem very professional and it wasn't very good on keeping your dignity, a case of close your eyes or turn your back. On getting the details of the scan, the person didn't really go into much detail and just read of the print out, I was given exercises that are the same as what my physio gave me, definitely not worth the money at all

Had an appointment over my hay fever. It went really well and from reception desk to seeing the doctor, I had a warm and friendly greeting. The booking team fit me in during my lunch break so I could pop in whilst not taking any time off work. Was given lots of options but chose the injection and 3 days later, its really working. Still got itchy eyes, but my throat, chest and nose all feeling much better. Thanks Pall Mall, Tina xxx

Got my botox and fillers with Dr Andre. He’s really good and careful as a doctor. Love the results and I’ll deffo be back. Also have my smear with this clinic, it’s quick and discreet with the lovely nurse. Would recommend coming here.

Private hospital without waiting room. They put you to wait your partner in your car! Really?

We’re do I start.. bought a groupon voucher for mri scan, phoned up have them it waiting like 3 days for them to redeem it, then was gettin email an phone calls asking all questions as if the voucher wasn’t mine.. then also asked was it with my bank card I bought it off.. not only tha waited another 2 days for doctor to call me bk to transfer me to them.. get to the desk rudely asked to put a mask covering on, all though 3 ladies behind the desk wasn’t wearing any.. soons got in there was rushed from the start to finish no communication wot so ever about any off the procedure.. ladie didn’t wait to see me go still haven’t had my results after 5 days.. not returning my emails either.. I’d say if u want to go private go somewere else terrible service..

I've been here twice now. Reception and phone staff have been extremely polite and helpful. Lovely waiting room and the doctors are so knowledgeable and helpful. Would 100 % recommend

really good experience here.came in for mole removal and assessment. within 2 days I got an appointment (they did offer the same day but I was away with my kids when I rang to enquire). soon as I arrived, really friendly receptionist.the doctor was really good, assured me it wasn't anything to worry about but sent it to the lab just to be on the safe side then the mole was removed and has healed really nicely. just got my results back a few hours ago and really pleased I'm all clear would recommend

5 stars in every possible way. Sam booked me in perfectly, helped by Catherine. Athina lovely on the reception when I arrived. And of course Dr Brink was amazing. Perfect health screening experience. My colleague just had a heart attack last month - completely unexpected. So my boss arranged for 10 of us to have screens at Pall Mall. Would highly recommend. My wife is really happy that I got the all clear too!